1. Introduction
Welcome to the website of CWP Performance Horses, a performance horse training business operated by CWP Performance Horses LLC. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of personal information. The developer name behind this website is CWP Horses. We are committed to handling your information with care and transparency, and we have written this policy in plain language so that you can clearly understand how your data is treated.
By accessing our website at https://www.cwphorses.hair, contacting us, or engaging our training services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the website and refrain from submitting personal information to us. We encourage you to review this policy periodically, because we may update it from time to time as our services and our legal obligations evolve.
Our goal is simple: we collect only the information we need, we use it only for the purposes we describe, and we never sell your personal information to third parties. The remainder of this policy describes each of these commitments in detail.
2. Who We Are
The data controller responsible for your personal information is CWP Performance Horses LLC. Our business provides horse training, groundwork, under-saddle development, and show preparation services. Our registered business address is 3601 N Mountain View Rd APT D207, Lehi - 84048-2797, United States (US).
You can reach us by email at agent@cwphorses.hair or by telephone at +12709162722. Our website is located at https://www.cwphorses.hair. If you have any questions about how your information is handled, the contact details in this section and in the final section of this policy are the correct channels to use.
For the purposes of applicable data protection laws, we act as the controller of the personal information described in this policy. This means we decide why and how your information is processed. Where we engage service providers to help us run our business, those providers act as processors and are bound by contracts that require them to protect your information.
3. Information We Collect
We collect several categories of information, and we collect each category only where it is relevant to our services. The categories are described below.
Information You Provide Directly
When you fill out a contact form, request a training assessment, book a session, or communicate with us by email or telephone, you may provide your name, email address, phone number, and details about your horse such as age, breed, training history, and goals. You may also provide billing and payment information if you purchase a training program.
Information Collected Automatically
When you browse our website, we may automatically collect certain technical information, including your internet protocol address, browser type, device type, operating system, referring pages, pages viewed, and the date and time of each visit. This information helps us understand how visitors use the website and allows us to improve its performance and security.
Information from Other Sources
In some cases we may receive information about you from third parties, such as when a veterinarian, farrier, or another equine professional refers you to our services, or when you interact with us through a social media platform. We combine this information only as needed to provide and improve our services.
4. How We Collect Information
We collect personal information through a variety of methods, all of which are designed to be fair and lawful. The primary methods of collection are listed here.
First, we collect information that you choose to give us. This happens when you submit a contact form on our website, when you send us an email, when you call our phone number, when you message us through a third-party platform, or when you sign an agreement for training services in person.
Second, we collect information automatically through cookies and similar technologies when you visit our website. These technologies record details about your device and browsing activity as described in the section on cookies below.
Third, we collect information from third parties in limited circumstances, such as when a referral partner shares your contact details with us with your consent, or when a payment processor confirms that a transaction has been completed. In every case, we strive to collect only the minimum amount of information necessary to accomplish the specific purpose.
5. How We Use Your Information
We use the personal information we collect for a defined set of business purposes. We do not use your information for purposes that are unrelated to the operation of our horse training business without first informing you.
We use your information to respond to your inquiries and to schedule assessments and training sessions. We use your contact details to send you updates about your horse, progress reports, video check-ins, and scheduling changes. We use billing information to process payments for training programs and related services. We use technical information to operate, maintain, and secure the website and to understand how visitors interact with our content.
We may also use your information to send you information about services we believe may interest you, but only where you have consented to receive such communications or where applicable law permits us to do so. You may opt out of marketing communications at any time by following the unsubscribe instructions we include in every message or by contacting us directly.
Finally, we may use your information to comply with legal obligations, to enforce our agreements, and to protect the rights, property, and safety of our business, our clients, and the public.
6. Legal Bases for Processing
Where the law requires us to identify a legal basis for processing your personal information, we rely on one or more of the following grounds.
We rely on your consent when you voluntarily provide information through our website or when you opt in to receive marketing communications. We rely on the performance of a contract when we process information necessary to provide training services you have requested, such as your contact details and the details of your horse. We rely on our legitimate interests when we process information to improve our website, to secure our systems, to respond to routine inquiries, and to operate our business efficiently. Where we rely on legitimate interests, we balance those interests against your rights and freedoms to ensure your information is treated fairly.
We rely on legal obligations when we must retain records for tax, accounting, or regulatory purposes. If you are located in a jurisdiction that recognizes specific legal bases, the basis we apply will be the one most appropriate to the processing activity at issue.
9. Third-Party Service Providers
We work with a small number of third-party service providers who help us operate our website and our business. Each provider is carefully selected and is bound by confidentiality and data protection obligations.
Our hosting provider stores the technical data needed to serve the website. Our email provider helps us deliver messages to you and receive messages from you. Our payment processor handles payment transactions securely and maintains its own security standards that comply with applicable industry requirements. Our analytics provider helps us understand aggregate website usage.
These providers may process information on servers located in the United States or in other countries. Where required by law, we enter into data processing agreements with these providers. We do not authorize any provider to use your information for its own marketing purposes.
10. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
Information related to inquiries that do not result in a client relationship is typically retained for a limited period so that we can respond to follow-up questions, after which it is deleted or anonymized. Information related to active and former clients is retained for the duration of the client relationship and for a reasonable period afterward to comply with tax, accounting, and legal obligations.
When information is no longer needed, we take reasonable steps to delete it securely or to anonymize it so that it can no longer be associated with you. If you would like us to delete your information before the end of our standard retention period, you may request deletion as described in the section on your privacy rights below, subject to any legal requirements that prevent early deletion.
11. Data Security
We take the security of your personal information seriously and use appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.
These measures include the use of encryption for data in transit, access controls that limit who within our organization can view personal information, and regular review of our security practices. We also require our service providers to implement comparable safeguards. We store the personal information we collect in controlled environments with restricted access.
Please understand that no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information using commercially reasonable means, we cannot guarantee absolute security. We encourage you to also protect your own information by using strong passwords and by not sharing sensitive details through unsecured channels.
12. International Data Transfers
Our business is based in the United States, and the personal information we collect is stored and processed in the United States. If you are located outside the United States and choose to provide us with information, please be aware that your information will be transferred to, and processed in, the United States.
The data protection laws in the United States may differ from the laws in your country of residence. By using our website and providing your information, you consent to the transfer of your information to the United States and to its processing there in accordance with this policy.
Where we transfer personal information from a jurisdiction that imposes restrictions on such transfers, we take steps to ensure that an appropriate level of protection is maintained, such as by entering into standard contractual clauses or equivalent safeguards.
13. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information. These rights may include the following.
You may have the right to access the personal information we hold about you and to receive a copy of it. You may have the right to correct information that is inaccurate or incomplete. You may have the right to request that we delete your personal information, subject to legal exceptions. You may have the right to restrict or object to certain processing activities. You may have the right to data portability, which allows you to receive your information in a structured and commonly used format.
You may also have the right to withdraw consent at any time where we rely on consent as our legal basis. To exercise any of these rights, please contact us using the details in the contact section below. We will respond to your request within the timeframes required by applicable law and may ask you to verify your identity before completing a request.
14. Privacy for Children
Our website and our services are intended for adults. We do not knowingly collect personal information from children under the age of thirteen, and we do not direct our services toward children.
If we become aware that we have collected personal information from a child under the age of thirteen without verifiable parental consent, we will take steps to delete that information as quickly as possible. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us immediately using the details provided in this policy so that we can take appropriate action.
We encourage parents and guardians to monitor the online activity of their children and to instruct them never to provide personal information through a website without permission.
15. California Privacy Rights
If you are a resident of California, you may have additional rights under the California Consumer Privacy Act and related laws. These rights may include the right to know what personal information we collect, use, disclose, and sell, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information.
We do not sell personal information, and we do not sell the personal information of consumers we know to be under sixteen years of age. You also have the right not to receive discriminatory treatment for exercising any of your privacy rights.
To exercise your California privacy rights, please contact us using the details in the contact section below. We may need to verify your identity before processing your request. You may also designate an authorized agent to make a request on your behalf.
16. Nevada Privacy Rights
If you are a resident of Nevada, you may have the right to request that we not sell certain personal information that we have collected about you. As stated throughout this policy, we do not sell personal information.
If you are a Nevada resident and would like to submit a verified request directing us not to sell your personal information in the future, you may contact us using the details provided in the contact section below. We will honor verified requests to the extent required by Nevada law.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our services, our technology, or applicable law. When we make changes, we will revise the last updated date at the top of this page.
If we make material changes, we will take reasonable steps to bring those changes to your attention, such as by posting a notice on our website or by contacting you directly. We encourage you to review this policy periodically so that you remain informed about how we protect your information.
Your continued use of our website after any changes to this policy take effect will constitute your acceptance of the updated policy. If you do not agree with the updated policy, please discontinue use of the website and contact us with any concerns.
18. How to Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us using any of the methods below. We will make every effort to respond promptly and to resolve any concerns you raise.
CWP Performance Horses LLC
3601 N Mountain View Rd APT D207, Lehi - 84048-2797, United States (US)
Email: agent@cwphorses.hair
Phone: +12709162722
Website: https://www.cwphorses.hair
If you are located in a jurisdiction with a data protection authority, you also have the right to lodge a complaint with that authority if you believe we have not handled your information lawfully. We encourage you to contact us first so that we have the opportunity to address your concerns directly.